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Jeff Mortenson

As the Senior Vice President of Contact Center Products, Jeff is responsible for driving the vision, strategy, and execution for SWBC's Preferred Collect Comprehensive Managed Collection and Contact Center Services. Jeff has over 25 years of leadership experience, a track record of innovation, and a history of achieving successful outcomes in consumer credit and collections within the financial industry.

Recent Posts

Collections

The Future of Collections: 3 Powerful Views to Think About!

Curtailing the Flight of the Contact Center Agent

Collections Outsourcing

Is the recession economy stressing your collections queues?

Collections

Adopting a Digital-First Collections Communication Strategy

Collections

2021 Consumer Delinquency Forecast and Roadmap Considerations

Collections Lending

Collections Strategies for Indirect Borrowers

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