<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=905697862838810&amp;ev=PageView&amp;noscript=1">


    Collections Outsourcing | 1 min read

    Is the recession economy stressing your collections queues?

    Financial institutions are bracing for the probable recession that’s on the horizon. In board rooms and meetings across the financial industry, executives and their teams are trying to find answers to questions, including:

    • How will our collections teams adapt to a borrower portfolio that’s experiencing wallet strain?
    • How can we quickly respond to changing delinquency queues without impacting our staffing?
    • How do we optimize our collections outreach communication so we’re more effective at collecting on past-due accounts?
    • Overall, what does risk management look like at my financial institution during a recession?

    In SWBC’s latest white paper, Modernizing Your Collections Operations, our team focuses on identifying the economic factors that are the driving force behind unstable collections queues. We also examine how two credit unions tackled stressful collections situations that required them to become more flexible to adapt to their borrowers’ evolving needs.

    Watch below to learn more about what’s in the white paper and be sure to download your copy, today!

    Modernizing Your Collections Operation

    Related Categories

    Collections Outsourcing

    Jeff Mortenson

    Jeff Mortenson is VP/client relations for AutoPilot® services. Jeff is primarily responsible for client relations surrounding SWBC's financial institution group's AutoPilot services; a suite of risk and account management services designed for financial institutions that want to more effectively manage the way they interact with consumers.

    You may also like:

    Collections Customer Service & Loyalty

    5 Delinquent Borrower Objections (and How to Overcome Them)

    When it comes to paying bills, some people have a million excuses (both valid and invalid) for skirting their obligation...


    Top 6 Reasons to Outsource Your Collections Efforts

    Delinquency and collections are an inevitable part of the lending business, especially as we head into an economic futur...

    Collections Outsourcing

    Optimize Your Outsourcing Efforts: Vendor Management Best Practices

    For many financial institutions, outsourcing critical and time-consuming collections efforts is key to saving money and ...

    Let Us Know What You Thought about this Post.

    Put your Comment Below.


    FREE Webinar

    SWBC 2024 Economic Forecast

    Join our experts as they discuss the state of the economy in 2024 and beyond. 

    On Demand | Duration: 75 minutes

    Watch Now