Robotic process automation, or RPA, is technology that utilizes computer software programs, or “bots” to perform actions that a human would traditionally do, then reproduces and integrates those actions within digital systems to execute a specific business task.
RPA bots are able to capture data and perform certain actions based on that data incredibly effectively and efficiently. They can interpret information, integrate with or “talk to” other systems, and respond to complex commands that allow them to perform essential duties that are often time consuming and monotonous for humans.
You can think of a software robot as a person on your team—a person who never makes mistakes! Take a repetitive, rules-based task, map out the business process needed to accomplish that task, and assign the “bot” to manage it for you. Check out our infographic below to learn more about how RPA technology can increase business efficiency.
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