Meeting the Payment Preferences of Today's Consumers
How lenders can approach a debt repayment program
With debit cards being the payment option of choice for 171 million U.S. consumers regardless of age segment, offering a debt repayment program that includes cards is progress to meet those borrower expectations.
“It’s no longer an option to evaluate and weigh in if a positive customer experience on these payment channels is important or not. It now has measurably and identifiably a direct impact to your top-line financials.” - Jason O’Brien, SVP Payments, SWBC
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